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CUSTOMER CARE

Shipping & Delivery Policy

From our kitchen to your doorstep.

Online orders opening soon
Explore our policy on delivery below while we get our kitchen ready.

At Chatpati Barni, we ensure that your favourite handcrafted pickles reach you fresh, safe, and on time across India.

Pan-India Delivery Coverage

We deliver across all serviceable PIN codes throughout India in partnership with leading logistics providers including Delhivery, Blue Dart, Shiprocket, and India Post.

Order Processing & Dispatch Timelines

  • All orders are freshly prepared, packed, and dispatched within 1 to 2 business days of order confirmation (Monday to Saturday, excluding national holidays).
  • Orders placed on Sundays or public holidays are processed on the subsequent working day.

Estimated Delivery Timelines

  • Metro Cities (Delhi-NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune): 3 to 5 business days.
  • Rest of India (Tier 2, Tier 3 cities, and towns): 5 to 7 business days.
  • Special / Remote Regions: 7 to 10 business days.

Shipping Charges

  • Standard Flat Shipping: ₹49 per order for all deliveries across India.
  • Free Delivery: On all orders of ₹499 and above.

Spill-Proof & Secure Packaging

Pickle jars are fragile and precious. We use food-grade inner safety seals, leak-proof caps, multi-layered bubble cushioning, and sturdy corrugated outer boxes to ensure zero leakage or transit breakage.

Order Tracking

Once your package is dispatched, you will receive an SMS and Email notification containing the courier name and Tracking ID. You can also monitor your live parcel status directly from the "Track my order" page using your order ID and checkout email or phone on our website.

Delays & Support

While we make every effort to deliver within the estimated timeframes, unforeseen weather events, festive rush, or local restrictions may occasionally cause minor delays. If your shipment is delayed or if you have questions, please reach out to us at support@chatpatibarni.in.